Interaction Branding | Lesenswertes

Experiencing the Brand by Accenture

Most companies realize that customer experience is critical to their success. Many have done a good job of theoretically defining a branded customer experience for their organization. However, in Accenture's experience, many companies run into trouble putting the branded customer experience into practice—a puzzle that leading companies have solved to their benefit. By learning from these masters, other companies can develop the capabilities and the commitment required to turn their customers into advocates, and keep them coming back for more.... read on!

 

(Excerpt taken from http://www.accenture.com/Global/Services/By_Subject/Customer_Relationship_Mgmt/R_and_I/ExperiencingExperience.htm)

 

Kontakt | Impressum | Datenschutz | © by Alan Ross, 2009

Twitter News Stream

Want a mullet wig and a styrofoam head? Email met at http://bit.ly/9ChABl (Pick up at my studio in DUMBO) http://yfrog.com/0r1n9bj

swissmiss, 21:35:59 - Jul 29

Are You an Expert? http://bit.ly/clvSR3 via @AddToAny FloodLight Kelowna

floodlight2010, 21:30:21 - Jul 29

I'm at SEPTA: Suburban Station (34 N 16th St, at JFK Blvd, Philadelphia) w/ 4 others. http://4sq.com/4eSa3m

semanticwill, 21:29:47 - Jul 29

A crash course in creating campaigns with google adwords http://www.1stwebdesigner.com/development/google-adwords-guide/ - good to know!

FITC, 21:25:06 - Jul 29

Really? Audible.de uses my Error404 page photo on their site after you submit a question. #badform #stealing http://yfrog.com/2ppzqp

swissmiss, 21:10:24 - Jul 29