Interaction Branding | Lesenswertes
Growing brands from the customer up by Brian Phipps
Everywhere around us, the expanding digital universe is rapidly transforming the world of brands, with new digital tools pushing aside yesterday’s symbols, slogans and “timeless” icons. In place of conventional top-down “branding” campaigns we’re seeing breakthrough brand innovation from below, with small companies, not big corporations, reinventing brands and re-defining brand building itself. They’re growing brands as organic, 1:1 collaborations in context, and in value, across multiple customer fronts.
Digital brand leverage: the shape of brands to come
It appears likely that the future of brands will be driven by digital brand leverage—in the form of direct links between value creators (or content creators) and customers, bypassing intermediate brand structures, and middlemen. What makes this possible are two recent developments: 1) digital technologies that facilitate close interaction between companies and their customers; and 2) collaborative brand practices that unify companies and customers through a shared vision and mission..... read on!
(Excerpt taken from http://tenayagroup.com/blog/category/brand-interactions/)
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